"Turn your readers into members. Not visitors, not subscribers; you want members. And then don’t just consult them, but give them tools to consult amongst themselves…. Then, if your product is good, you’ll sell things."
— The Web Is a Customer Service Medium by Paul Ford
-
microsoft-access-training likes this
-
tapeleg reblogged this from onthenetwork
-
pornitude likes this
-
needsmoresalt likes this
-
longstride likes this
-
caseyagollan likes this
-
onthenetwork posted this
